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STORE POLICY

1. General Information

Welcome to Antiaging Pharmaceuticals, your trusted destination for high-quality nutritional supplements. By shopping with us, you agree to the following policies. We recommend reading them carefully before placing an order.

2. Products & Descriptions

We strive to provide accurate and up-to-date information about each product. However, supplement results may vary per individual. All content is for informational purposes only and does not substitute professional medical advice. Consult your healthcare provider before use.

3. Orders & Payments

  • All prices are in EUR (€) and include VAT (where applicable).

  • We accept Visa, MasterCard

  • Orders are confirmed via email. If you do not receive a confirmation within 24 hours, please contact us.

4. Shipping Policy

  • Shipping Locations: We currently ship within Cyprus

  • Delivery Time: 4–8 working days for Cyprus. 

  • Shipping Costs: Calculated at checkout based on location and order value.

5. Returns & Refunds

  • Due to the nature of dietary supplements, we do not accept returns of opened or used products.
    You may request a refund or replacement if:

  • The product was damaged during delivery (please provide photos within 24 hours of receiving).

  • You received the wrong item.
    To initiate a return or refund request, email us at dermaceuticalcosmetics@gmail.com within 2 days of delivery.

6. Cancellations

You can cancel your order within 2 hours of placing it by emailing us. After this time, cancellations are not guaranteed if the order has already been processed.

7. Privacy Policy

Your privacy is important to us. We only collect necessary information to process your order and will never share your data with third parties without your consent. See our full Privacy Policy for details.

8. Customer Support

For questions about products, orders, or shipping:
📧 Email: dermaceuticalcosmetics@gmail.com
📞 Phone: +357 22 532 555
🕒 Support hours: Monday–Friday, 09:00–17:00 (EET)

9. Payment Methods

  • Credit / Debit Cards

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